Making a Complaint

All about making a complaint to the Scottish Public Services Ombudsman - and if you fail to make a successful complaint - the next step.

If like many of us, you have made a reasoned well documented complaint and had it thrown out, we would like to hear from you: but PLEASE write a case study for us. This is NOT any easy task, in fact it is possibly more difficult than making the complaint because you have to put yourself in their shoes as it were.